AlKhat ends its fourth year with a team of 15 volunteers, 105 shifts, and more than 200 queries via the telephone hotline and the online chat platform at www.alkhat.org. In addition, alQaws reached to new populations, particularly women, transpersons and youth. alQaws also trained a new team of volunteers during its fourth training course, which took place in Jerusalem and resulted in building a Jerusalem-based volunteer corps. alQaws’ professional staff also provided ongoing supervision and assistance to volunteers in order to ensure they had the tools and resources to best fulfill their role.

The volunteer team includes people of different professions and experiences. Yet they are united in purpose – and in the willingness to listen to people in need. AlKhat offers a platform for community members to reach out for assistance, support or information on sexuality and gender-related concerns. They can discuss the impact on their thoughts, feelings and relations with friends, family and coworkers.

AlKhat also serves as a resource to friends, family, coworkers or others with questions about issues of gender and sexuality.

Finally, alKhat serves the general public as a key resource for information about the field. As necessary, alQaws offers help, connect callers with relevant professionals, and follows up and mediates between the callers and relevant service providers.

Privacy is assured in using alKhat. Callers/chatters may remain completely anonymous, revealing only those details they choose to disclose during the session. AlKhat volunteers are obligated to maintain the confidentiality of each alKhat chat or call, refraining from sharing any information outside the alKhat platform.
AlKhat operates twice weekly, on Sundays and Wednesdays between 17:00 and 21:00. AlKhat can be accessed via phone at 0722220202 or via chat at www.alKhat.org.